Emotional Intelligence (EI) in the Workplace
What Essential Skills do Valuable Employees Need?
Interpersonal Dynamics in the Workplace
A colleague is seen gossiping
a partner complains about you
a boss puts down your idea at a staff meeting
Have you wondered why the reaction we have at the moment is sometimes far out of proportion with the immediate situation? Are you aware of your triggers?
Whether at work or at home, we have all experienced emotional pain in the past and those moments come rushing to mind when situations arise in the present.
We are hurt, can’t think clearly and often become aggressive or withdraw.
Our reactions can cause further damage to our reputation and interactions with colleagues and the ripple effect impacts many people, both at work and later, at home.
Imagine what our communities would be like if each person feels valued, able to express empathy and be self-expressed at the same time? What would our workplace be like? What if we could:
“clean-up” errors in judgement
repair the impact of what we said and make it right?
What if we could de-escalate conflict in a matter of moments?
This is what a skilled practitioner in social, emotional and communication skill-building can bring to the table. Here is an article that addresses the importance of emotional intelligence.
Invite us to have a conversation to see how we can support you at your workplace. We work with you (workshops, mentoring, coaching and speaking) to build a workplace that works.